Description

The Cisco Solution Support 8x5xNBD service ensures your Cisco Wi-Fi 6 Outdoor Access Point (Internal Antennas, -B Regulatory Domain) receives comprehensive technical coverage, rapid hardware replacement, and continuous access to Cisco’s expert resources.

This service provides access to Cisco TAC during business hours, Monday through Friday, with guaranteed next-business-day (NBD) hardware replacement for eligible failures. It also includes ongoing software updates, security advisories, and proactive troubleshooting assistance that goes beyond traditional device-level support.

By covering the full solution stack, Solution Support enables you to quickly resolve issues even when they involve multiple Cisco products, ensuring maximum uptime, security, and performance for your outdoor wireless deployments.

Key Features & Benefits

• 8x5xNBD coverage: Business-hours TAC access with next-business-day hardware replacement

• Solution-level support: Covers interactions across AP, controllers, and Cisco DNA solutions

• Access to Cisco experts for troubleshooting and escalation handling

• Software updates and patches included during the coverage term

• Hardware replacement shipped quickly to minimize downtime

• Proactive security advisories and ongoing enhancements

• Predictable coverage costs for long-term planning

• Ensures compliance and performance in mission-critical outdoor networks

Technical Specifications

✅ Cisco Solution Support 8x5xNBD ensures that your Wi-Fi 6 Outdoor Access Point remains reliable, secure, and quickly recoverable in the event of failures, making it an essential choice for enterprise-grade outdoor deployments.