Description

The Cisco Solution Support (8x5xNBD) for the Nexus 9000 ACI & NX-OS Spine Switch provides enterprises with reliable protection and centralized assistance for mission-critical data center operations. Unlike standard hardware support, Cisco Solution Support delivers multi-vendor, solution-level case management—streamlining the resolution process for complex data center issues that involve Cisco ACI fabrics, NX-OS environments, or integrated third-party components.

This service includes 8x5xNBD (8 hours a day, 5 days a week, next-business-day hardware replacement) coverage, ensuring downtime is minimized with fast hardware delivery and expert technical guidance. Customers also gain access to continuous software updates, bug fixes, and proactive Cisco insights to optimize their Nexus 9000 deployment.

Ideal for enterprises, service providers, and cloud-scale operators, this support contract helps protect critical network investments, accelerate problem resolution, and ensure consistent operational stability in high-density data center fabrics.

Key Features & Benefits

• Solution-level support across Cisco and approved third-party technologies

• 8x5xNBD coverage with next-business-day hardware replacement

• Centralized case management with Cisco technical experts

• Ongoing access to software updates, bug fixes, and security enhancements

• Proactive guidance for faster resolution of complex issues

• Protects the Nexus 9000 investment with lifecycle support

• Reduces downtime and risk in mission-critical environments

• Tailored for high-density ACI and NX-OS data center fabric deployments

Technical Specifications

✅ Cisco Solution Support 8X5XNBD for the Nexus 9000 ACI & NX-OS Spine (64p 40/100G) ensures rapid resolution, proactive insights, and next-business-day replacement—helping enterprises maintain resilient and scalable data center networks.