Description

The Cisco Solution Support 8×5×Next Business Day (NBD) service for the Nexus 9000 Series Spine Switch ensures enterprise-grade support for high-performance data center networks. Operating during standard business hours (8×5), this service delivers next-business-day replacement of hardware components and expert guidance for software issues, reducing downtime for critical infrastructure.

Cisco acts as a single point of contact, coordinating troubleshooting, case management, and replacement for both Cisco and supported third-party components. This integrated support model improves resolution times and simplifies multi-vendor management, ensuring reliable operations for your Nexus 9000 spine deployment.

Key Features & Benefits:

• Next-business-day hardware replacement to reduce downtime.

• Single point of contact for Cisco and supported third-party devices.

• Faster problem resolution through coordinated support.

• Business-hours coverage (8×5) with expert Cisco assistance.

• Ensures high availability and reliability for Nexus 9000 spine networks.

Technical Specifications: