Description

The Cisco Solution Support (8x5xNBD) service for the Nexus 9300 (48 × 1/10/25G, 6 × 40/100G, with MACsec and SyncE) provides enterprises with streamlined resolution, proactive technical expertise, and fast hardware replacement. Unlike traditional product-only support, Solution Support extends assistance across Cisco and approved third-party vendors, helping organizations reduce downtime and resolve complex multi-vendor issues quickly.

With 8x5xNBD coverage (8 hours per day, 5 days per week, with next-business-day replacement), enterprises gain peace of mind knowing they have access to Cisco experts, timely hardware replacement, and continuous software updates. This service ensures that mission-critical data centers and enterprise infrastructures maintain high availability, security, and compliance.

Key Features & Benefits

• 8x5xNBD coverage with next-business-day hardware replacement

• End-to-end solution-level support across Cisco and approved third-party products

• Centralized case management with Cisco TAC experts

• Ongoing access to software updates, bug fixes, and security patches

• Proactive support to reduce risk of outages and accelerate issue resolution

• Protects investment in Nexus 9300 infrastructure with lifecycle guidance

• Minimizes downtime in enterprise and service provider data centers

• Ideal for secure, synchronized, and high-performance networking environments

Technical Specifications

✅ Cisco Solution Support 8X5XNBD for the Nexus 9300 ensures enterprises benefit from proactive support, NBD replacement, and multi-vendor issue resolution, keeping data centers running securely, efficiently, and without disruption.