Description

The Cisco Solution Support 8X5XNBD service for the Catalyst 9800-L Wireless Controller provides reliable technical assistance, proactive troubleshooting, and rapid hardware replacement to ensure continuous network availability. Designed for enterprises that depend on their wireless infrastructure, this support package offers direct access to Cisco’s technical experts, simplifying issue resolution across hardware, software, and solution-level integrations.

With 8×5 coverage and next business day (NBD) hardware replacement, the service minimizes downtime by ensuring defective hardware is replaced quickly and efficiently. Customers also benefit from proactive escalation, guided case ownership, and end-to-end solution-level troubleshooting across Cisco and approved third-party products.

This support option ensures that organizations deploying Catalyst 9800-L controllers can maintain secure, high-performing wireless environments while reducing operational risk and unplanned disruptions.

Key Features & Benefits

• 8×5 coverage with next business day (NBD) hardware replacement

• Direct access to Cisco TAC experts for faster issue resolution

• End-to-end solution support across Cisco and approved third-party components

• Proactive escalation and guided case ownership

• Comprehensive hardware and software troubleshooting

• Simplifies support by serving as a single point of contact

• Minimizes downtime with reliable replacement services

• Ensures high availability and resilience of Catalyst 9800-L deployments

Technical Specifications

✅ The Cisco Solution Support 8X5XNBD service for the Catalyst 9800-L ensures dependable technical expertise, quick hardware replacement, and simplified end-to-end issue resolution—keeping enterprise wireless networks secure, available, and performing at their best.