Description

The Cisco Solution Support (8x5xNBD) service for the Catalyst 9800-80 Wireless Controller ensures enterprises maximize uptime and efficiency with rapid hardware replacement and expert-level technical assistance. Unlike traditional product-only support, Cisco Solution Support delivers centralized case management across Cisco and approved third-party solutions, streamlining resolution for complex multi-vendor environments.

With 8x5xNBD (8 hours a day, 5 days a week, next-business-day) coverage, organizations benefit from proactive support, direct access to Cisco experts, and fast hardware replacement to minimize downtime. The service also provides ongoing access to software updates, security patches, and continuous feature enhancements for the Catalyst 9800-80 platform.

This support contract is ideal for large-scale deployments where mission-critical wireless services require assured reliability, faster problem resolution, and comprehensive lifecycle protection.

Key Features & Benefits

• Solution-level support across Cisco and approved third-party products

• 8×5 coverage with next-business-day (NBD) hardware replacement

• Centralized case management with Cisco experts

• Access to ongoing software updates and security patches

• Proactive support to prevent and resolve complex issues faster

• Protects investment in the Catalyst 9800-80 with lifecycle guidance

• Reduces downtime and accelerates problem resolution

• Tailored for enterprise and campus-scale wireless deployments

Technical Specifications

✅ Cisco Solution Support 8X5XNBD for the Catalyst 9800-80 Wireless Controller ensures peace of mind with proactive support, multi-vendor case management, and fast hardware replacement, helping enterprises maintain resilient and future-ready wireless infrastructures.