Description

The Cisco Solution Support 8×5×Next Business Day (NBD) service, part number CON-SSSNT-C8200TL1, provides comprehensive, enterprise-grade support for your Catalyst 8200L Series Edge router with one NIM slot. Operating during standard business hours (8×5), this service ensures next-business-day replacement for hardware components and expert support for software issues, minimizing network downtime.

With Solution Support, Cisco acts as a single point of contact to coordinate troubleshooting, case management, and replacement for both Cisco and supported third-party components. This service reduces resolution times, simplifies multi-vendor support, and ensures your network infrastructure stays reliable and operational.

Key Features & Benefits:

• Next Business Day Parts Replacement – Minimize downtime for critical devices.

• Integrated Multi-Product Support – Single point of contact for Cisco and supported third-party devices.

• Faster Problem Resolution – Coordinated support reduces resolution times.

• Business-Hours Coverage – 8×5 service hours with expert Cisco assistance.

• Peace of Mind – Ensures enterprise-class reliability for your Catalyst 8200L deployment.

Technical Specifications: