Description

The Cisco Solution Support 8x5xNBD for Catalyst 9200 24-Port PoE+ with Network Advantage offers end-to-end technical assistance that goes beyond traditional hardware coverage. Unlike standard support, Solution Support provides a single point of contact for all solution-related issues, whether they involve Cisco hardware, software, or third-party ecosystem partners.

With 8x5xNBD coverage, customers benefit from next-business-day hardware replacement along with guided issue resolution, minimizing downtime and keeping networks running smoothly. This service is designed for organizations that rely on Catalyst 9200 switches with advanced Network Advantage features for secure, scalable, and high-performance networking.

Cisco’s Solution Support accelerates problem identification and resolution, streamlines multi-vendor support cases, and ensures operational excellence for critical enterprise networks.

Key Features & Benefits

• End-to-End Solution Support – One point of contact for all solution-related issues, including Cisco and third-party ecosystem.

• 8x5xNBD Coverage – Next-business-day hardware replacement to minimize service disruption.

• Expert Guidance – Access to Cisco engineers with deep expertise in Catalyst switching and integrated solutions.

• Proactive Escalation Management – Cisco takes ownership of support cases from start to finish.

• Multi-Vendor Coordination – Cisco engages directly with ecosystem partners to streamline problem resolution.

• Optimized Network Performance – Ensures Catalyst 9200 switches deliver maximum uptime and stability.

• Secure & Scalable Operations – Complements Network Advantage features with resilient support coverage.

• Cost-Effective Support Model – Reduces risk and downtime while maximizing the return on IT investments.

Technical Specifications