HPE 3Y Foundational Care NBD Exch
HPE 3Y Foundational Care NBD Exch - Image 2

HPE 3Y Foundational Care NBD Exch

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The HPE 3-Year Foundational Care NBD Exchange Service provides next business day replacement for eligible HPE products, ensuring minimized downtime and reliable support coverage throughout your equipment’s lifecycle.

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Description

The HPE 3-Year Foundational Care Next Business Day (NBD) Exchange Service is designed to deliver dependable post-sales hardware support for HPE networking, storage, and server products. With this service, if a covered product experiences a hardware failure, HPE will ship a replacement unit for delivery the next business day, reducing downtime and keeping your operations running smoothly.

In addition to fast replacement services, HPE Foundational Care provides access to HPE’s expert technical support resources and firmware updates, ensuring your infrastructure remains secure, reliable, and optimized. This cost-effective service is an ideal choice for businesses that require reliable support without the higher expense of 24×7 onsite coverage.

Key Features & Benefits

  • Next Business Day hardware exchange for rapid issue resolution

  • 3 years of coverage ensuring long-term support and protection

  • Expert technical support from HPE professionals

  • Access to firmware and software updates for eligible equipment

  • Minimizes downtime with fast replacement shipping

  • Predictable support costs for easier budget planning

  • Ideal for non-mission-critical environments needing reliable coverage

  • Peace of mind with HPE’s global support network

Technical Specifications

Specification Details
Service Name HPE Foundational Care NBD Exchange
Service Duration 3 Years
Service Type Hardware Support / Exchange
Response Time Next Business Day (NBD)
Coverage Hours Standard Business Hours (local business days)
Replacement Method Advanced hardware exchange (shipped replacement)
Supported Products Select HPE servers, storage, and networking equipment
Included Resources Firmware updates, remote technical support